FAQ:
Q1. How to ensure quality?
A: All of our processes strictly adhere to the ISO-9001 procedure. We have 90 day warranty quality assurance bill of lading issuance date.
If the product does not work as described and the problem is proven to be our fault, we will provide exchange services for the same specific project.
Q2. Do you produce AC air conditioning compressor parts?
A: Yes, you can send us samples, and we can specifically develop new models for you.
Q3. What is the delivery time?
A: If we have inventory; We can ship the goods the day after you make the payment. If we don't have inventory. The production time for each product usually varies, taking 1 to 15 working days.
Q4. How to control your ICY SUMMER product?
1. The factory has advanced equipment and professional technical workers
2. The factory will conduct sampling tests on the quality before shipment
3. Our QC (Quality Control) will inspect the quality of each product before shipment.
Q5. How is your packaging?
Generally speaking, we package goods in brown cardboard boxes. If you have a legally registered patent, we can package the product in your brand box after receiving your authorization letter.
